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Online Returns Policy
FAST SHIPPING
With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
If you are not happy with any items purchased via our website, under Consumer Contracts Regulations you have the right to return any unused products for a refund or exchange within 30 days.
When the customer sends an item back to the company (or, when the company arranges for collecting from the customer), the company will process the returned item then notify the customer via email of the refund. The refund will be issued within 3 - 5 working days of the product being received by us, it may then take an additional 3 - 5 working days for the refund to be paid into the customers account.
For items returned within the cooling off period...
*Faulty customised goods (or goods that have been altered in any way) will need to be returned for inspection as customisation may void your warranty and therefore faults may not be covered.
All products ordered from Team Cycles come with a full warranty which covers manufacturing faults and defects in workmanship. If you feel that your purchase has developed a fault, please contact our store for an assessment. To do this you will need proof of purchase.
If taking your product in store is not an option then please email our team on [email protected]. Please include photographs of your product (please keep below 20mb), your web order number (or copy of receipt) so we can immediately start to assess the issue.
In some cases, the manufacturer/supplier may require to see the item(s) before repair or replacement can take place. If this is the case, we will inform you and arrange how to do this. All used items being returned to us must be cleaned for hygiene purposes.
On receipt of your goods we will carry out a full inspection and contact you within three working days of receipt.
Finance
Team Cycles (North East) Limited acts as a broker and not the lender and offers finance from Secure Trust Bank PLC T/A V12 Retail Finance. Team Cycles (North East) Limited is authorised and regulated by the Financial Conduct Authority, Registration Number 623982. Not all products offered by Secure Trust Bank T/A V12 Retail Finance are regulated by the FCA. Subject to age, status and affordability, minimum spend applies.
Season:2024
Brand:Gopro
Code:ADDBD-211-EU
Unleash your GoPro's potential in cold-weather adventures with the Two Cold-Weather Batteries and Dual Charger kit. This package includes a Dual Charger that lets you simultaneously charge two GoPro batteries, paired with two high-performance Enduro batteries that can serve as replacements or backups for your HERO12 Black or HERO11 Black. They're also compatible with HERO10 Black, offering enhanced cold-weather performance and extended recording times in moderate temperatures.
Product Highlights:
Package Includes: 2 Enduro Rechargeable Batteries, Dual Battery Charger, and a USB-C cable.
Advanced Lithium-Ion Batteries: Each Enduro battery boasts a robust 1720mAh capacity, ideal for use as replacements or spares for HERO12 Black and HERO11 Black cameras.
HERO10 Black Enhancement: These batteries can be used to upgrade your HERO10 Black performance, increasing recording time by as much as 40%² over the standard GoPro battery.
Cold-Weather Optimization: Experience dramatic improvements in cold-weather performance, capable of enduring temperatures as low as 14°F (-10°C) when compared to standard GoPro batteries.
Speedy Charging: Benefit from up to 13% faster charging than standard GoPro batteries, ensuring your camera is ready for action in no time.
Optimized Charging: The charger efficiently optimizes the charging process, delivering a fully charged battery as quickly as possible.
Versatile USB Charging: Charge your batteries via a USB port, and for a speed boost of up to 38%², use them with the optional GoPro Supercharger.
Charging Status at a Glance: Dual LED lights on the charger provide a clear view of the charging status for both batteries, so you're always in the know.
Compatibility: These batteries are compatible with both Enduro and standard GoPro batteries, offering flexibility in your power options.
With the Two Cold-Weather Batteries and Dual Charger, you'll be equipped to conquer frosty conditions while ensuring your GoPro never runs out of power. Keep your adventure alive and capture every moment, even in the chilliest environments.