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Online Returns Policy
FAST SHIPPING
With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
If you are not happy with any items purchased via our website, under Consumer Contracts Regulations you have the right to return any unused products for a refund or exchange within 30 days.
When the customer sends an item back to the company (or, when the company arranges for collecting from the customer), the company will process the returned item then notify the customer via email of the refund. The refund will be issued within 3 - 5 working days of the product being received by us, it may then take an additional 3 - 5 working days for the refund to be paid into the customers account.Return Address:
For items returned within the cooling off period...
*Faulty customised goods (or goods that have been altered in any way) will need to be returned for inspection as customisation may void your warranty and therefore faults may not be covered.
All products ordered from Team Cycles come with a full warranty which covers manufacturing faults and defects in workmanship. If you feel that your purchase has developed a fault, please contact our store for an assessment. To do this you will need proof of purchase.
If taking your product in store is not an option then please email our team on [email protected]. Please include photographs of your product (please keep below 20mb), your web order number (or copy of receipt) so we can immediately start to assess the issue.
In some cases, the manufacturer/supplier may require to see the item(s) before repair or replacement can take place. If this is the case, we will inform you and arrange how to do this. All used items being returned to us must be cleaned for hygiene purposes.
On receipt of your goods we will carry out a full inspection and contact you within three working days of receipt.
Finance
Team Cycles (North East) Limited acts as a broker and not the lender and offers finance from Secure Trust Bank PLC T/A V12 Retail Finance. Team Cycles (North East) Limited is authorised and regulated by the Financial Conduct Authority, Registration Number 623982. Not all products offered by Secure Trust Bank T/A V12 Retail Finance are regulated by the FCA. Subject to age, status and affordability, minimum spend applies.
Season:2024
Brand:Cube
Code:645100GRABLK
The Cube Nature hybrid bike embodies the spirit of freedom on two wheels, whether you're commuting in the city or venturing out for weekend adventures. Here's what makes it stand out:
Key Features:
Suntour Suspension Fork: Built for comfort and reliability, the Nature is equipped with a Suntour suspension fork. This fork helps absorb shocks and vibrations from rough road surfaces, providing a smoother and more enjoyable riding experience, even on uneven terrain.
Shimano 3x8 Gear System: With Shimano's easy-to-use 3x8 gear system, the Nature offers a wide range of gear options to tackle various routes and terrain types effortlessly. Whether you're climbing hills or cruising along flat roads, you'll have the right gear at your disposal.
Hydraulic Disc Brakes: The bike features powerful all-weather hydraulic disc brakes, providing reliable stopping power in any weather conditions. Whether it's raining or dry, you can count on these brakes to bring you to a stop safely and quickly, enhancing your confidence during your rides.
Double-Butted Aluminium Frame: Constructed with double-butted aluminium tubes, the Nature's frame strikes a balance between weight reduction and durability. This design ensures a lighter bike without compromising strength, making it easier to handle and maneuver.
Wide Tyre Clearance: With clearance for tyres up to 50mm wide, the Nature allows for a more comfortable ride by accommodating larger tyres. This feature enhances traction, stability, and comfort, particularly when riding on rough or unpaved surfaces.
Frame Description:
Tapered Head Tube: The tapered head tube of the Nature ensures precise steering, enhancing control and handling, especially when navigating corners or obstacles.
Sleek Mounting Points: The frame features sleek luggage carrier and mudguard mounting points, allowing for easy customization and upgrades to suit your specific needs and preferences.
Smooth Welding Frame Joints: Cube's Smooth Welding technique is used for frame joints, providing a seamless and aesthetically pleasing appearance while maintaining structural integrity.
Stringent Safety Tests: As with all Cube frames, the Nature has undergone stringent in-house safety tests to ensure durability, reliability, and rider safety, ensuring it's built to last for the long haul.
In summary, the Cube Nature hybrid bike offers comfort, reliability, and versatility for riders seeking freedom and adventure on two wheels. With its suspension fork, wide gear range, powerful brakes, and durable frame construction, it's ready to take you wherever your next ride may lead.