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Online Returns Policy
FAST SHIPPING
With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
If you are not happy with any items purchased via our website, under Consumer Contracts Regulations you have the right to return any unused products for a refund or exchange within 30 days.
When the customer sends an item back to the company (or, when the company arranges for collecting from the customer), the company will process the returned item then notify the customer via email of the refund. The refund will be issued within 3 - 5 working days of the product being received by us, it may then take an additional 3 - 5 working days for the refund to be paid into the customers account.Return Address:
For items returned within the cooling off period...
*Faulty customised goods (or goods that have been altered in any way) will need to be returned for inspection as customisation may void your warranty and therefore faults may not be covered.
All products ordered from Team Cycles come with a full warranty which covers manufacturing faults and defects in workmanship. If you feel that your purchase has developed a fault, please contact our store for an assessment. To do this you will need proof of purchase.
If taking your product in store is not an option then please email our team on [email protected]. Please include photographs of your product (please keep below 20mb), your web order number (or copy of receipt) so we can immediately start to assess the issue.
In some cases, the manufacturer/supplier may require to see the item(s) before repair or replacement can take place. If this is the case, we will inform you and arrange how to do this. All used items being returned to us must be cleaned for hygiene purposes.
On receipt of your goods we will carry out a full inspection and contact you within three working days of receipt.
Finance
Team Cycles (North East) Limited acts as a broker and not the lender and offers finance from Secure Trust Bank PLC T/A V12 Retail Finance. Team Cycles (North East) Limited is authorised and regulated by the Financial Conduct Authority, Registration Number 623982. Not all products offered by Secure Trust Bank T/A V12 Retail Finance are regulated by the FCA. Subject to age, status and affordability, minimum spend applies.
Season:2025
Brand:Rapha
Code:PTM08XXWHT
The Rapha Pro Team Mitts are designed to offer exceptional comfort, dexterity, and grip during your most intense rides, whether you’re tackling steep climbs or pushing the pace in the drops. Built with elite-level riders in mind, these mitts provide the ideal balance of performance and comfort for road cycling in mild to hot conditions.
Pro Control – Whether you're riding in the drops or on the tops, the Pro Team Mitts provide superior dexterity to help you maintain control over your handlebars in any position, giving you the confidence you need to ride at your best.
Soft Grip – The gloves feature a water-resistant suede material that offers an excellent grip on the handlebars, even in damp conditions, while still feeling soft against your skin for a more comfortable experience.
Easy On & Off – Featuring pull loops at both the wrist and thumb, these mitts are designed for easy and quick removal, making it simple to take them off during mid-ride breaks or after a long day of cycling.
Maximum Comfort – With breathable fabric and minimal seams, these mitts are designed to provide maximum comfort in any riding position. Say goodbye to discomfort and chafing on those long rides.
Anatomical Construction – The mitts are designed with an anatomical fit, including a shaped thumb panel and rolled cuff, ensuring a perfect fit that moves with your hand and wrist for an ideal feel while riding.
Pair these mitts with a Pro Team Jersey for optimal performance in mild to hot conditions. The Pro Team Mitts are the perfect companion for your road cycling needs, providing both comfort and control for those long days on the bike.
These mitts combine style, functional design, and comfort, making them a must-have for cyclists looking to take their performance to the next level.