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Online Returns Policy
FAST SHIPPING
With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
If you are not happy with any items purchased via our website, under Consumer Contracts Regulations you have the right to return any unused products for a refund or exchange within 30 days.
When the customer sends an item back to the company (or, when the company arranges for collecting from the customer), the company will process the returned item then notify the customer via email of the refund. The refund will be issued within 3 - 5 working days of the product being received by us, it may then take an additional 3 - 5 working days for the refund to be paid into the customers account.Return Address:
For items returned within the cooling off period...
*Faulty customised goods (or goods that have been altered in any way) will need to be returned for inspection as customisation may void your warranty and therefore faults may not be covered.
All products ordered from Team Cycles come with a full warranty which covers manufacturing faults and defects in workmanship. If you feel that your purchase has developed a fault, please contact our store for an assessment. To do this you will need proof of purchase.
If taking your product in store is not an option then please email our team on [email protected]. Please include photographs of your product (please keep below 20mb), your web order number (or copy of receipt) so we can immediately start to assess the issue.
In some cases, the manufacturer/supplier may require to see the item(s) before repair or replacement can take place. If this is the case, we will inform you and arrange how to do this. All used items being returned to us must be cleaned for hygiene purposes.
On receipt of your goods we will carry out a full inspection and contact you within three working days of receipt.
Finance
Team Cycles (North East) Limited acts as a broker and not the lender and offers finance from Secure Trust Bank PLC T/A V12 Retail Finance. Team Cycles (North East) Limited is authorised and regulated by the Financial Conduct Authority, Registration Number 623982. Not all products offered by Secure Trust Bank T/A V12 Retail Finance are regulated by the FCA. Subject to age, status and affordability, minimum spend applies.
Brand:Kmc
Code:K205K
Experience unparalleled performance and durability with the KMC X12 DLC 126L 12 Speed Chain. Engineered for precision and reliability, this chain is designed to elevate your riding experience to new heights. Here's what sets it apart:
Key Features:
Diamond Like Coating (DLC): The X12 DLC chain features a Diamond Like Coating (DLC) that reduces abrasive wear and enhances surface hardness for long-term functionality and superior wear resistance. Unlike other coatings, DLC ensures maximum durability and performance in various riding conditions.
Triple X Durability: With Triple X Durability construction, this chain offers unmatched longevity and resilience, providing you with exceptional chain life and reliability. Whether you're tackling rugged mountain trails or logging miles on the road, you can trust the X12 DLC chain to deliver consistent performance.
High Rigidity: The chain's high rigidity ensures precise power transfer and efficient pedaling, allowing you to maximize your riding potential with every pedal stroke. Experience enhanced responsiveness and performance with the X12 DLC chain.
Mud Shedding Design: Designed with a mud shedding design, this chain effectively prevents debris buildup and maintains smooth operation even in challenging off-road conditions. Enjoy reliable performance and consistent shifting in any terrain.
Universal Compatibility: Compatible with all 12-speed drivetrains, the X12 DLC chain offers universal compatibility for seamless integration with your bike. Whether you're a mountain biker, road cyclist, or gravel adventurer, this chain is ready to meet your riding needs.
Lightweight Construction: Weighing in at just 238g per 110 links, the X12 DLC chain is one of the lightest chains in its class. Enjoy reduced rotational weight and improved efficiency, allowing you to ride faster and farther with less effort.
Specifications:
Upgrade your drivetrain with the KMC X12 DLC 126L 12 Speed Chain and experience unparalleled performance and durability on every ride. With its advanced features and lightweight construction, this chain is the perfect choice for cyclists who demand the best from their equipment.